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đź’€ Lost a Big Client? Here's Your Guide to Bounce Back and Thrive

Losing a big client might feel like the rug has been pulled out from under you.But what if we told you that it could also be a springboard to greater success?
Philip Wallage
August 3, 2023
•
5 min read
đź’€ Lost a Big Client? Here's Your Guide to Bounce Back and Thrive

Losing a big client might feel like the rug has been pulled out from under you.

But what if we told you that it could also be a springboard to greater success?

Let’s dig deeper.

Understanding the Impact of Losing a Big Client

The departure of a significant client can send ripples through your freelance business. You might feel a dip in your income, a shake in your confidence, and a fog of uncertainty about the future.

While these feelings are valid, they shouldn’t dictate your next steps.

What if this setback could be a valuable opportunity for reassessment and growth?

Common Missteps That Don’t Work

Too often, the first reaction to losing a client is to go into overdrive—cutting rates, overworking, and frantically chasing new business.

These knee-jerk reactions might seem logical, but they often only deepen the problem, leading to burnout, low-value work, and a business that feels more like a treadmill than a satisfying career.

Flipping the Script: From Setback to Springboard

How can we turn this setback into a springboard? The trick lies in making strategic adjustments, not desperate ones.

Here are five actionable strategies:

  1. Evaluate Your Services and Pricing: Do your rates reflect the value you offer? Many freelancers undervalue their work, which can attract clients that do the same. Reassess your services, pricing, and the clients you’re targeting.
  2. Improve Your Work Efficiency: Is your workload overwhelming? It might be time to streamline. Identify tasks that can be automated, outsourced, or eliminated to free up more time for high-value work.
  3. Expand Your Skill Set: Are there untapped skills within your expertise? Consider broadening your service offerings. This can make you more attractive to a wider range of clients and provide more income streams.
  4. Craft Tailored Proposals: Are you pitching generic proposals? Take the time to understand potential client’s needs and tailor your proposals accordingly. The more personalized, the better.
  5. Nurture Existing Relationships: Are you solely focused on attracting new clients? Don’t forget about your current clients. Regular check-ins, updates and added value can turn a one-time client into a long-term customer.

Envision Your Success

Picture this: you’re running a diverse, flexible freelance business that thrives, whether you have one big client or several smaller ones.

Your clients value your work and respect your expertise, and your business model ensures a consistent income flow, regardless of the inevitable ups and downs. This isn’t just a dream scenario—it’s entirely achievable if you adopt the right strategies.

Overcoming Potential Objections

You might be thinking, “But I need to replace that lost income fast!” or “I don’t have time to revamp my entire business model!”

These are valid concerns, but consider the long-term effects. Slashing prices might bring a quick influx of work, but at what cost to your earnings and self-value?

Instead, take a deep breath and approach this as an opportunity to build a stronger, more resilient business that supports your goals, not just your immediate needs.

Actionable Next Steps

To help you get started, we’ve compiled a list of next steps:

  1. Review your service offerings and pricing. Is there room for improvement or diversification?
  2. Look at your daily tasks. Which can be automated, outsourced, or eliminated?
  3. Identify areas for skill expansion that align with your goals and market demand.
  4. Revise your proposal strategy. Make it more personalized and client-focused.
  5. Reach out to existing clients. Provide updates, add value, or simply check-in.

In conclusion, the loss of a big client doesn’t signal the end of your freelance career.

In fact, it might be just the start of a new, exciting chapter of growth and prosperity.

Remember, the goal is to survive this setback and thrive beyond it.

Now, let’s get to work!

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